Free tool · 2-minute quiz

How healthy is your back office?

Seven quick questions across finance, HR, admin, and ops. You'll get a 0–100 score, a function-by-function breakdown, and a tailored plan — the full result, free, no email required.

Scores instantly · nothing leaves your browser

0 of 7 answered

When do your books close each month?

A clean close is the heartbeat of a back office.

Is payroll ever late, wrong, or stressful?

Including contractor payments and reimbursements.

Are new hires set up and productive on day one?

Accounts, equipment, paperwork, a plan for week one.

What's the state of your shared inbox & calendar?

The front door of the business — invoices, requests, scheduling.

Are your back-office processes documented?

Could someone new follow them without asking around?

Who actually runs the back office today?

Finance, HR, admin, and operations — day to day.

Could you hand finance & HR to someone tomorrow?

Without it breaking — the back-office 'bus factor'.

Answer all 7 questions to reveal your back-office health score, a function-by-function breakdown, and your tailored next steps.The full result is free — no email required.

What we look at

Four functions, one accountable back office.

Finance & books

Do the books close on time and on the same cadence every month, and does payroll run without drama?

HR & people

Are new hires productive on day one, and is the paperwork handled so nothing creates liability?

Admin & inbox

Is the shared inbox at zero and the calendar weeks out, or are requests and invoices slipping?

Ops & systems

Is the work documented and resilient — or does it all live in one person's head, including yours?

Weighing a hire to fix it? See the true cost first →

Questions

About the health score.

How is the back-office health score calculated?: You answer seven short questions across the four back-office functions — finance, HR, admin, and operations. Each answer scores 0–100 on its own axis, and your overall score is the average across the questions that apply to you (anything you mark as 'not applicable yet,' like payroll for a pre-payroll team, drops out so you're not penalized for work you don't have). Everything is computed in your browser.
Do I have to give my email to see the result?: No. The full result — your score, the function-by-function breakdown, your recommended DeskFlow tier, and your three highest-leverage next steps — is shown on the page the moment you finish. Email is entirely optional, only if you'd like a copy and the monthly back-office brief.
What's a good back-office health score?: 80 and above means the fundamentals are working — books close, payroll runs, the lights stay on without heroics. 60–79 means you're functional but have cracks, usually undocumented processes or single-person dependencies. 35–59 means the back office is straining. Below 35 means multiple core functions are unmanaged and it's a real liability.
How do you recommend a tier from a quiz?: The recommendation is based on scope and strain. Whether you run payroll or hire sets a floor — those needs point to Professional or above; simpler shops map to Basic or Standard. Then your score nudges it: a very healthy, low-complexity business can sit at Basic, while significant dysfunction with full scope points to the all-in Premium tier. It's a starting point for a conversation, not a binding quote.
What do I do with my next steps?: The three moves are prioritized from the functions where you scored lowest, in the order we'd tackle them. You can act on them yourself, or hand the whole back office to a managed team that owns the outcome — which is exactly what DeskFlow does across all four functions on one flat retainer.

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Four functions, one accountable back office.

Finance & books

Do the books close on time and on the same cadence every month, and does payroll run without drama?

HR & people

Are new hires productive on day one, and is the paperwork handled so nothing creates liability?

Admin & inbox

Is the shared inbox at zero and the calendar weeks out, or are requests and invoices slipping?

Ops & systems

Is the work documented and resilient — or does it all live in one person's head, including yours?

About the health score.

How is the back-office health score calculated?

You answer seven short questions across the four back-office functions — finance, HR, admin, and operations. Each answer scores 0–100 on its own axis, and your overall score is the average across the questions that apply to you (anything you mark as 'not applicable yet,' like payroll for a pre-payroll team, drops out so you're not penalized for work you don't have). Everything is computed in your browser.

Do I have to give my email to see the result?

No. The full result — your score, the function-by-function breakdown, your recommended DeskFlow tier, and your three highest-leverage next steps — is shown on the page the moment you finish. Email is entirely optional, only if you'd like a copy and the monthly back-office brief.

What's a good back-office health score?

80 and above means the fundamentals are working — books close, payroll runs, the lights stay on without heroics. 60–79 means you're functional but have cracks, usually undocumented processes or single-person dependencies. 35–59 means the back office is straining. Below 35 means multiple core functions are unmanaged and it's a real liability.

How do you recommend a tier from a quiz?

The recommendation is based on scope and strain. Whether you run payroll or hire sets a floor — those needs point to Professional or above; simpler shops map to Basic or Standard. Then your score nudges it: a very healthy, low-complexity business can sit at Basic, while significant dysfunction with full scope points to the all-in Premium tier. It's a starting point for a conversation, not a binding quote.

What do I do with my next steps?

The three moves are prioritized from the functions where you scored lowest, in the order we'd tackle them. You can act on them yourself, or hand the whole back office to a managed team that owns the outcome — which is exactly what DeskFlow does across all four functions on one flat retainer.