Is there a long-term contract?

No contract. The first three months include a weekly tuning call with your lead to dial in workflows — that's why we ask for a 3-month start. After that, month-to-month with 30 days' notice.

Can I switch tiers later?

Yes. Tier changes take effect at the start of the next monthly billing cycle. No re-onboarding fee for tier changes.

What does onboarding look like?

Workflow documentation, access setup across your stack, and a 10 business day parallel cycle alongside your existing process so nothing breaks during handoff. Onboarding is included in your first month — no separate setup fee.

What if I need only one service?

Our tiers bundle services intentionally — single-service engagements aren't offered. The Basic tier is the lightest entry point if you only need core admin.

Anything requiring an in-person presence (mail handling, physical filing, on-site coverage). We're fully remote. We also don't provide tax prep or legal advice — your CPA and lawyer stay separate.

How does pricing change if my team grows?

Each tier has a soft headcount ceiling shown on the pricing card (e.g., Standard fits up to 8 people, Professional up to 15). Below the ceiling, pricing is flat. If you grow past it, we discuss a tier change at quarterly review — never mid-cycle.

Do you offer custom plans?

For organizations beyond Premium — 40+ people, multi-entity, dedicated account lead, priority 4-hour SLA — we offer Premium Plus (see the card directly below the four-tier grid). For everyone else, the four tiered plans are the simplest path: pick what fits today and switch any time.

When should I pick Premium Plus over Premium?

Premium fits established teams up to ~40 people sharing a dedicated DeskFlow pod. Move to Premium Plus when you need any of these: (1) a single named account lead instead of a shared pod, (2) a guaranteed 4-hour first response on urgent items, (3) custom KPI dashboards tied to your business, (4) multi-entity or multi-state payroll complexity, or (5) ongoing hiring momentum where 'one active role at a time' isn't enough. If two or more apply, Plus pays for itself.

What's your cancellation policy?

After the first 3 months, cancel anytime with 30 days' notice. We hand back full documentation of your workflows, financial state, and access so you (or your next team) can pick up seamlessly.

Are there any hidden fees?

None. The retainer covers everything in your tier, including onboarding. Software you bring (QuickBooks, Gusto, etc.) is billed by those vendors directly — we don't mark anything up.

Do you offer a discount for annual prepay?

Yes — 20% off when billed annually, on any tier. Annual is the default on the cards above; toggle Monthly to compare. Same retainer, same scope, just paid up front.

Pricing

One retainer. Your whole back office.

Flat monthly pricing from $495 to $7,500. No setup fees, no hourly bills, no per-seat surcharges. Tiers built around the size of your business — switch any time.

From$495/mo

AnnualSave 20%

Setup10 business days

Basic

Inbox, calendar, documents — handled.

$396/ month

Billed annually — $4,752/yr

vs. ~$45K/yr part-time admin

Best for

Up to 3 people

Solo founders & very small teams

What's included:

Data entry
Email & calendar management
Document creation & management
Records organization
Weekly summary report
Single point of contact

Start with Basic→Or talk to us first

Standard

Add bookkeeping and the money flows.

$1,000/ month

Billed annually — $12,000/yr

vs. ~$77K/yr admin + bookkeeper

Best for

Up to 8 people

Small teams needing financial support

Everything in Basic, plus:

Bookkeeping (monthly close)
Invoicing & AR follow-up
Accounts payable
Bank & card reconciliation
Expense tracking

Start with Standard→Or talk to us first

Professional

Premium

Every back-office function, one team.

$3,960/ month

Billed annually — $47,520/yr

vs. ~$220K/yr back-office team

Best for

Up to 40 people

Established businesses, full back-office

Everything in Professional, plus:

Hiring & applicant tracking
Contractor management
Vendor management
Project coordination
SOP documentation
CRM management
Quarterly business review

Book a scoping call→

Above the line

Premium Plus

40+ people, multi-entity

A dedicated team, priority response, custom reporting. Scaling businesses that need named accountability.

vs. ~$310K/yr senior back-office team

Everything in Premium, plus:

Dedicated account lead (not pooled)
Priority 4-hour response SLA
Custom KPI dashboards & reporting
Multi-entity & multi-state payroll
Unlimited active hiring sprints
Quarterly operator-led business review

Investment

$6,000/ month

Billed annually — $72,000/yr

Talk to our team

30-minute scoping call. Quote returned in 1 business day.

All tiers: flat retainer · 3 months of weekly tuning calls included · no setup fees

Tier finder

Not sure which tier? Find yours in 30 seconds.

Three quick questions. No email required. We'll show you the tier that matches your team and what you'd pay.

The math

What the back office actually costs.

Compare a typical in-house back-office team to a DeskFlow Professional retainer. Same scope of work — finance, HR, admin — minus the overhead.

In-house team

Estimated

Hire, manage, retain.

Office manager (full-time)$58,000 / yr
Bookkeeper (part-time)$32,000 / yr
HR administrator (contract)$24,000 / yr
Benefits, taxes, PTO, equipment$28,000 / yr
Recruiting & turnover riskVariable

All-in annual cost$142,000+

Plus benefits, equipment, PTO, recruiting time.

DeskFlow Professional

Flat

Predictable, end-to-end.

Professional tier — monthly retainer$2,400 / mo
Onboarding & setupIncluded
Benefits, taxes, PTOIncluded
Software licenses (ours)Included
Recruiting & turnover riskNone

All-in annual cost$28,800

Save roughly $113,000 a year vs. in-house.

Pay annually for $23,040 — save another $5,760.

Estimates based on U.S. small-business salary medians for a 3–10 person team. Your actual in-house cost will depend on geography, scope, and benefits — the math usually favors us.

Calculate your specific savings →

Compare

Every service, every tier.

What's included and what isn't, at a glance.

Service	Basic	Standard	ProfessionalMost popular	Premium	Premium PlusAbove the line
Administrative Support
Data entry
Email & calendar management
Document creation & management
Records organization
CRM management
Financial Management
Bookkeeping
Invoicing
Accounts receivable / payable
Bank reconciliation
Expense tracking
Payroll
Financial reporting
Multi-entity / multi-state payroll
Human Resources
HR administration
Onboarding & offboarding
Employee records & PTO
Hiring & applicant tracking
Contractor management
Unlimited active hiring sprints
Operations Support
Vendor management
Project coordination
SOP documentation
Relationship & accountability
Single point of contact
Quarterly business review
Dedicated account lead (not pooled)
Priority 4-hour response SLA
Custom KPI dashboards & reporting

Our terms

The fine print, in plain English.

We wrote our pricing the way we'd want to read it. Three commitments we make to every client.

Three months of weekly tuning calls.

Your first three months include a weekly call with your lead to dial in the workflows. After that, month-to-month — cancel anytime with 30 days' notice. No exit fees, no clawbacks.

No surprise invoices.

Your retainer is flat. No setup fees, no hourly bills, no software markups, no pass-through 'minor' fees. The number on your tier is the number on your card.

A real team, named on day one.

You meet your lead during onboarding. They aren't reshuffled. They aren't offshore call-center staff. They're the people doing the work.

FAQ

Pricing questions, answered.

Smaller plans? Pick one and sign up in five minutes. Premium or unusual setup? Book a 30-minute scoping call and we'll work through the math for your team.

Book a scoping call →

Ready when you are

Ready to hand off the back office?

Pick a plan, sign up in under five minutes, and meet your team this week.

Get started Talk to us first

Service

Basic

Standard

ProfessionalMost popular

Premium

Premium PlusAbove the line

Administrative Support

Data entry

Email & calendar management

Document creation & management

Records organization

CRM management

Financial Management

Bookkeeping

Invoicing

Accounts receivable / payable

Bank reconciliation

Expense tracking

Payroll

Financial reporting

Multi-entity / multi-state payroll

Human Resources

HR administration

Onboarding & offboarding

Employee records & PTO

Hiring & applicant tracking

Contractor management

Unlimited active hiring sprints

Operations Support

Vendor management

Project coordination

SOP documentation

Relationship & accountability

Single point of contact

Quarterly business review

Dedicated account lead (not pooled)

Priority 4-hour response SLA

Custom KPI dashboards & reporting

Basic

Standard

Professional

Premium

Premium Plus

Not sure which tier? Find yours in 30 seconds.

What the back office actually costs.

Hire, manage, retain.

Predictable, end-to-end.

Every service, every tier.

The fine print, in plain English.

Three months of weekly tuning calls.

No surprise invoices.

A real team, named on day one.

Pricing questions, answered.

Is there a long-term contract?

Can I switch tiers later?

What does onboarding look like?

What if I need only one service?

What's NOT included?

How does pricing change if my team grows?

Do you offer custom plans?

When should I pick Premium Plus over Premium?

What's your cancellation policy?

Are there any hidden fees?

Do you offer a discount for annual prepay?

Ready to hand off the back office?

Basic

Standard

Professional

Premium

Premium Plus

Not sure which tier? Find yours in 30 seconds.

What the back office actually costs.

Hire, manage, retain.

Predictable, end-to-end.

Every service, every tier.

The fine print, in plain English.

Three months of weekly tuning calls.

No surprise invoices.

A real team, named on day one.

Pricing questions, answered.

Is there a long-term contract?

Can I switch tiers later?

What does onboarding look like?

What if I need only one service?

What's NOT included?

How does pricing change if my team grows?

Do you offer custom plans?

When should I pick Premium Plus over Premium?

What's your cancellation policy?

Are there any hidden fees?

Do you offer a discount for annual prepay?

Ready to hand off the back office?