Back-Office Operations Associate
Run the day-to-day financial and administrative work for a portfolio of client businesses — books, payables, receivables, and the details nobody else is watching.
This is the work itself. Our clients hand us their back office, and someone has to actually close the books by the 7th, keep AR from aging out, chase the vendor invoice that never arrived, and notice the thing that looks slightly wrong before it becomes a problem.
You would hold a portfolio of client businesses and be genuinely accountable for their operational hygiene. Not a queue of tickets — a set of companies whose books you know.
What you would do
- Own monthly close for a portfolio of clients: reconciliation, categorization, and financial statements delivered on schedule
- Manage accounts payable and receivable — vendor invoices, approval routing, invoicing, and collections follow-up
- Keep records, filing, and documentation in a state where anything can be found in under a minute
- Flag anomalies early: the duplicate charge, the subscription nobody uses, the client who has quietly stopped paying
- Write down what you do as you do it, so the process survives you being on vacation
What we are looking for
- Hands-on bookkeeping or back-office operations experience for more than one business at a time
- Working fluency in at least one accounting platform (QuickBooks Online or Xero)
- Unusually careful — this role is judged on the errors that do not happen
- Comfortable writing directly to clients in a way that is clear and calm
- Authorized to work in the United States
Nice to have, genuinely optional
- Payroll experience (Gusto, Rippling, ADP)
- Worked at an accounting firm, a bookkeeping practice, or a fractional-CFO shop
- Have built a checklist or SOP that someone else successfully followed
Not sure you are a match?
Apply anyway. The requirements describe the problem rather than a checklist, and the application asks you two questions that tell us far more than a bullet list ever does.
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